The Store is currently open to our customers from 10am-2pm on most Saturdays. Please note that on some weekends we will be at shows and events so do check our website or telephone before making a journey. No appointment is necessary.
We can take afternoon appointments during the week ideally between 2pm and 4pm, we generally need at least one day's notice. To make an appointment either call 01629 380855 or email: sales@theidentitystore.co.uk.
Click and collect - place your order in your usual way and let us know you wish to collect. We will then refund any shipping and notify you when your order is available for pick up. Please allow two working days for us to process your order.
The Stock and Leather Rooms include a treasure trove of unusual and one off leather goods, skins and other interesting bits to look through. We provide a warm welcome and are happy to help you find what you need, however you may need to bear with us during busy periods.
If you want advice on specific projects, or for starting up leathercraft you can book a video call and we will do all we can to help you.
The Identity Store premises are tucked away on a small lane near to the centre of Matlock, and very near to car parking and the train and bus stations. We are situated in an old stable block behind the main street off Dale Road and the track down to us can be a little steep and uneven.
To download details of how to find us click here.
For some suggestions of places to stay click here
Important No Parking Notice
Please note although we are unable to offer parking directly at the store, there is a Pay As You Go public carpark on Holt Lane (Location Number 807258) on the left as you enter the road - there is also parking at Matlock train station, a five minute walk away.
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For customers with mobility issues please contact us prior to your visit and we will make every effort to make suitable arrangements.
